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Senior Manager, Creator Education

ShopMy

ShopMy

United States · Remote
Posted on Thursday, July 4, 2024

ShopMy is a platform used to effortlessly integrate all aspects of creator marketing, from talent discovery to brand collaboration and monitoring. The world’s leading brands have established robust creator marketing programs with us because we enable brands to discover new creators, execute gifting campaigns, provide commissionable codes, and manage communications all in one (beautiful) place.

Additionally, ShopMy has attracted the attention of today’s most popular talent- These creators utilize ShopMy to build digital storefronts from a catalog of millions of products, chat directly with top brands via ShopMy’s mobile app, and generate commissionable links for their audience. To date, ShopMy creators have earned tens of millions in commissions.

ShopMy is committed to finding the strongest candidates who share their passion for delivering exceptional product solutions to elevated brands and creators.

About the role...
ShopMy is seeking a highly skilled and motivated Senior Manager, Creator Education to lead our efforts in providing exceptional educational resources and support to our community of over 50,000 creators. This role sits at the intersection of product marketing and education, focusing on developing and executing strategies to drive creator engagement on ShopMy by enhancing the skills and knowledge of our creators through a comprehensive resource library, website content, and training series. Someone who will succeed in this role is innovative, commercially-minded, passionate about product education, and prides themselves on outstanding verbal and design skills.
Responsibilities...
  • Develop and execute a comprehensive creator education strategy aligned with ShopMy's goals and values
  • Drive and own GMV expansion efforts through creator education and engagement
  • Lead the conceptualization, creation, and maintenance of a robust resource library, thought leadership content, and training series tailored to the needs of creators on our platform
  • Own and oversee creation of all copy and assets that are used for creator education purposes, ensuring materials are optimized for target audience
  • Define differentiated, clear and creator-centric narratives, value propositions, positioning and messaging
  • Collaborate closely with cross-functional teams, including marketing, design, product and Creator Strategy, to ensure alignment and consistency in educational materials
  • Continuously optimize and iterate on educational materials and resources based on user feedback, data insights, and industry developments
  • Ideate on ways for ShopMy to engage, elevate and support our creator network. Be tapped into feedback, bugs, and common user hiccups, and relay those back to relevant internal teams
  • Manage associates on the team, prioritizing their career and development
Qualifications...
  • Proven experience (6+ years) in product education, product marketing, or a similar role, preferably at a high-growth technology company
  • Degree in English or other writing-heavy curriculum strongly preferred
  • Demonstrated ability to think strategically, prioritize initiatives, and drive results in a fast-paced environment
  • Exceptional design sensibility with the ability to collaborate effectively with designers and provide direction on visual assets
  • Outstanding copywriting skills with a keen eye for detail and the ability to craft clear, concise, and engaging content
  • Ability to use data and analytics to drive decision-making as well as a consistent track record of setting and delivering against measurable success metrics
  • Passion for the creator economy and a genuine desire to empower creators to succeed
  • Ability to synthesize, coach, and communicate with a diverse set of clients
  • Comfort using learning & enablement technology (Canva, Figma, Microsoft Suite, Google Docs, Loom, PopSQL)

ShopMy offers a bundle of benefits on top of being a great place to work.

Our teammates are provided benefits such as:

  • Medical & Dental Coverage at 70%
  • Equity in ShopMy
  • Flexible PTO
  • 14 weeks of parental leave
  • Reimbursements up to $200/month to spend on teammate outings
  • 401k program (3% automated contribution from ShopMy!)
  • ClassPass Membership
  • Company retreats
  • Opportunity to monetize your influence- all employees build out a ShopMy page!
  • Birthday PTO