Director of Revenue Operations
Regal
This job is no longer accepting applications
See open jobs at Regal.See open jobs similar to "Director of Revenue Operations" Inspired Capital.Sales & Business Development, Operations
New York, NY, USA
Posted 6+ months ago
ABOUT US:
Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including SoFi, Ro, Angi, The Farmer's Dog, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue.
Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in ‘18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
ABOUT THE ROLE:
Regal team members pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. The sales team is no different. Everything we do inspires more revenue for Brands across the globe. The sales team at Regal.io helps the company to continue to grow by balancing integrity and innovation, ensuring team members have the environment to bring out their best selves and get better by pushing and developing themselves and the Regal teammates around them.
We are looking for an exceptional operational leader with a strong background in building the team, processes, and technology stack that will support our Business Development, Sales, Partnerships, and Customer Experience teams. This role reports to our SVP, Sales.
RESPONSIBILITIES
- Working with senior revenue leaders, implement and optimize revenue performance management processes to drive predictable and scalable revenue growth, including clearly defined and enforced ROE, success metrics, and seller expectations
- Identify opportunities for process automation and optimization, and oversee the design, implementation, and continuous improvement of revenue operations processes, including lead-to-cash, pricing, forecasting, and pipeline inspection
- Drive data quality, integrity, standardization, and controls through rigorous process enforcement and data audits
- Establish and maintain robust operational reporting and analytics capabilities to provide actionable insights into key revenue metrics
- Leverage insights and analysis to serve as a trusted business partner to Regal’s Senior Revenue Leaders and identify opportunities for improvement
- Evaluate, implement, and optimize our tech stack to support scalability, efficiency, and data-driven decision-making
- Foster strong collaboration between sales, customer success, and partnerships to ensure a unified approach to revenue generation and customer satisfaction
- Manage a team of operational and enablement professionals who are charged with: 1. Partnering with Senior Revenue Leaders to hit targets efficiently 2. Defining our GTM processes to ensure a scaled GTM motion with predictable outcomes 3. Ensuring our tech stack serves our sellers while also gathering the data needed to provide insights to the business
- Responding to critical sales operations requests identifying the root causes and addressing them
- Continuously coach, develop, and retain talent within the Revenue Operations team
ABOUT YOU:
- 8+ years of proven experience in revenue operations (operations & enablement) within a SaaS/tech company with a track record of driving revenue growth (with BDR, AE, Channel, CS)
- 5 years of people leadership experience; equally comfortable interacting with all levels within the organization from ICs to C-level executives
- Strong understanding of sales and customer success operations, with expertise in revenue operations technologies and data analytics
- Excellent leadership, communication, and interpersonal skills
- Ability to work in a fast-paced, dynamic environment and drive results
- Experience with Salesforce
- Bachelor’s degree is preferred, but not required; MBA is a plus
- Commissions responsibility
BENEFITS & PERKS:
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- Happy hours, team outings, & annual offsites!
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
We have offices in NYC (HQ- NoMad) & Boston (Downtown/Financial). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.
This job is no longer accepting applications
See open jobs at Regal.See open jobs similar to "Director of Revenue Operations" Inspired Capital.