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Solutions Engineer

Paragon

Paragon

This job is no longer accepting applications

See open jobs at Paragon.
Los Angeles, CA, USA
Posted on Wednesday, November 29, 2023
We're looking for a solutions engineer to join our team at Paragon. You'll work directly with our CEO as a technical expert for Paragon's products in the sales organization. This is a dynamic, cross-functional role that spans sales, engineering, and support. As a solutions engineer, you'll be paired with one or more account executives and be our customers' primary technical point of contact. You'll take a consultative approach with customers, identifying pain points and designing proofs of concepts to help customers evaluate Paragon as a solution.
You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process.
You'll work with us in our beautiful, dog-friendly office in West LA. If you're currently based somewhere else in the US, we can sponsor your relocation to Los Angeles.

What you'll do

  • Partner with Account Executives to drive complex deal cycles to solve critical business problems
  • Drive the discovery process, helping identify customer pain points and objectives
  • Design technical proofs of concepts to help customers evaluate Paragon as a solution
  • Primary owner of all technical aspects of the business cycle including activities such as responding to technical questions, product demo and solution briefings, deep-dive tech discovery, explanations of our system architecture and understanding of APIs, and integrations
  • Partner with our Head of Success to ensure customers are successful in their post-sales journey

Who you are

  • 3+ years in a sales engineering or solution consulting role at an API or developer tools company
  • 3+ years experience with Javascript or similar programming language
  • Experience building web applications and working with APIs
  • Excellent familiarity with the SaaS and API ecosystem
  • Outstanding communication skills - both verbal and written; you can distill complicated topics into something clear and succinct
  • Deeply empathetic, passionate about teaching and helping others
  • Confident working in a high-autonomy, fast-paced environment where you'll be responsible for decisions that influence the direction of the company

We'll provide

  • New laptop/equipment of your choice
  • 401k, Top of the line health, dental, and vision insurance
  • Unlimited personal time off (PTO)
  • Annual team retreats
  • Sponsored relocation to LA
Paragon is an embedded integration platform for SaaS apps - we enable companies to build products that integrate with the SaaS ecosystem. With Paragon, software companies can integrate with hundreds of different SaaS apps in minutes while providing their customers with a seamless, unified integration experience. Our vision is to build the connecting layer for all software that enables every application in the world to work together seamlessly.

This job is no longer accepting applications

See open jobs at Paragon.