About Niural

At Niural, we're not just building products; we're redefining how companies operate in a new era of the internet driven by AI. We're creating truly global solutions that empower businesses to thrive in the digital economy. If you're eager to join a relentlessly ambitious team, develop tools that will influence the flow of billions of dollars, and share in the asymmetric financial rewards of building foundational internet infrastructure, then come help us shape the future of finance.

About the Job

The Underwriting Intake Analyst is responsible for reviewing, validating, and preparing incoming group benefits submissions to ensure they are complete, accurate, and ready for underwriting evaluation. This role focuses on standardizing and auditing census data, verifying prior carrier documentation, and ensuring all required materials meet underwriting criteria before entering the rating workflow.

You will work closely with sales teams and internal stakeholders to resolve missing or unclear information, maintain submission quality, and support a smooth and timely underwriting process. This role requires strong attention to detail, strong communication skills, and the ability to manage multiple submissions while maintaining high standards of accuracy and compliance.

Responsibilities

• Collect and log all incoming underwriting requests across new business, renewals, off-cycle changes, and census updates.
• Verify completeness of submissions, including census files, prior carrier invoices, renewal packets, plan designs, eligibility rules, SIC codes, and participation details.
• Triage submissions based on effective dates, complexity, and underwriting service level agreements (SLAs).
• Audit census data to identify missing fields, formatting inconsistencies, dependent mismatches, ZIP code anomalies, and eligibility flags.
• Validate prior carrier documentation such as rates, contribution structures, enrollment counts, and renewal methodologies.
• Serve as the primary point of contact for submission requirements and clarify missing or unclear information with brokers or internal teams to prevent underwriting delays.
• Communicate intake status updates and escalate urgent or time-sensitive cases when necessary.
• Collaborate with BenOps and Implementation teams to ensure downstream processes receive clean, accurate, and complete data.
• Document recurring submission issues and partner with underwriting leadership to improve upstream processes.
• Contribute to knowledge frameworks by updating FAQs, intake guides, and broker-facing documentation.
• Ensure PHI and sensitive data are handled securely in alignment with HIPAA and internal compliance protocols.
• Confirm eligibility rules and state-specific requirements are satisfied prior to underwriting review.
  

Skills and Qualifications

• Strong attention to detail with a focus on data accuracy and quality.
• Ability to thrive in a collaborative, team-oriented environment.
• Experience working with employee benefits, insurance underwriting intake, or related operational roles is preferred.
• Proficiency in spreadsheet and data management tools such as Excel or Google Sheets.
• Ability to efficiently review and analyze large datasets such as employee census files.
• Strong communication and organizational skills.
• Ability to manage multiple cases and deadlines simultaneously while maintaining high accuracy standards.
  

What We Offer

• Competitive salary package designed to reward your expertise and contributions.
• Access to continuous learning and career development opportunities.
• Mentorship and guidance from experienced professionals to support your career growth.
• A supportive and collaborative work environment where ideas are valued and teamwork is encouraged.
• A latest MacBook Pro and a high-performance monitor to support your productivity.
• Opportunities to work with a fast-growing global company shaping the future of financial infrastructure.