About Niural

Niural is the AI-native platform that unifies payroll, compliance, HR, and financial operations into a single platform, enabling companies to hire, pay, and manage teams across 150+ countries with speed, accuracy, and intelligence. Backed by Marathon, M13, and Inspired Capital, Niural is redefining the future of work and intelligent finance.

Why Niural?

At Niural, payments infrastructure is mission-critical. Every payroll run, contractor payout, and cross-border transfer depends on precision, reliability, and operational excellence. As a Payments Support Engineer, you will help safeguard the integrity of money movement at a global scale.

You will work on high-impact financial operations where accuracy and timing are essential. Here, operational excellence is not back-office work; it is foundational to trust, compliance, and customer experience.

About the Job

As a Payments Support Engineer at Niural, you will support the reliability and efficiency of the company’s global payments infrastructure. You will monitor payment activity, investigate transaction issues, and build lightweight automation to improve visibility and controls.

This role focuses on operational ownership, scripting automation, reconciliation, and cross-functional collaboration. You will help ensure that payment workflows are accurate, auditable, and continuously improving.

Responsibilities

● Monitor daily payment activity across ACH, wire, RTP, and international payment rails.
● Investigate failed, delayed, or returned transactions and conduct root cause analysis.
● Track settlement timelines and confirm the accurate movement of funds.
● Coordinate recalls, reversals, and trace requests with banking partners.
● Write Python (or similar) scripts to automate payment monitoring and reconciliation processes.
● Build alerting mechanisms for high-risk or failed transactions.
● Perform daily, weekly, and monthly reconciliations between internal systems and banking reports.
● Identify discrepancies across ledgers, wallets, and bank statements.
● Maintain audit-ready documentation of payment activity and incident resolution.
● Collaborate with Customer Support and Payroll teams to resolve payment-related inquiries.
● Partner with Treasury on funding timelines, liquidity tracking, and operational controls.
● Contribute to process improvements that reduce manual work and strengthen risk management.

Requirements

● 1–2 years of experience in a technology company that deals with payment operations, fintech, banking operations, treasury operations, or financial services.
● Ability to write automation scripts in Python or similar languages.
● Basic knowledge of SQL for querying transactional data.
● Familiarity with APIs and structured data formats such as JSON and CSV.
● Strong analytical skills and attention to detail.
● Ability to work cross-functionally in a fast-paced environment.
● Ownership mindset and commitment to operational precision.

Benefits and Wellness

• Competitive salary package designed to reward your expertise and contributions.
• Access to continuous learning and career advancement programs.
• Opportunities for mentorship and coaching to help you grow in your career.
• Supportive and collaborative work environment where ideas are valued and teamwork is encouraged.
• Complimentary snacks and lunch provided to keep you energized throughout the shift.
• Latest MacBook Pro and a high-performance monitor will be provided to boost your productivity.
• We’ve also partnered with select universities in the US to provide “fast track” admissions to star performers who may want to pursue their Masters in CS in the US.
• High performers will be sponsored for L1 visas as well as immigrant visas (Green Card) to the US.