Head of Clinical Quality and Outcomes
Frontera
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we’re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth.
Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services.
We are seeking a Head of Clinical Quality & Outcomes to serve as the senior-most clinical authority across our ABA services in New Mexico and Colorado. This executive role will define and lead the vision for clinical excellence, driving high-quality, data-driven care delivery that is operationally sound, payer-aligned, and scalable through Frontera’s proprietary technology.
Reporting directly to the CEO, this role will hold end-to-end accountability for clinical quality, performance outcomes, and clinical innovation. They will work cross-functionally with operations, product, services, and technology leadership to translate strategy into impact, overseeing multi-site teams, managing change at scale, and shaping the future of value-based care in behavioral health.
The ideal candidate is a seasoned clinical executive (BCBA-D, BCBA, or licensed clinical psychologist) with deep ABA expertise, strong operational instincts, and a proven ability to lead through growth, transformation, and complexity.
Key Responsibilities
Clinical Quality & Model Leadership
- Lead the vision and evolution of Frontera’s ABA clinical model across regions, embedding best practices, ethical care standards, and payer-informed protocols.
- Establish and manage a multi-state framework for clinical fidelity, documentation, supervision, and care delivery standards.
- Own the definition and governance of clinical quality benchmarks across RBT, BCBA, and supervisory functions.
Outcomes, Metrics & Performance Strategy
- Develop and implement a comprehensive clinical performance framework using data-driven KPIs across:
- Client goal attainment & progress metrics
- Caregiver satisfaction & NPS
- Treatment fidelity & clinical competencies
- Supervision, compliance & staff productivity
- Appointment adherence, cancellations, and service utilization
- Partner with operational leadership to drive performance improvement, strategic interventions, and alignment between clinical intent and execution.
Technology-Enabled Care Innovation
- Act as the clinical executive partner to Product and Engineering, co-designing tools that:
- Enhance precision in care planning and decision-making
- Support real-time oversight of care fidelity, risk, and productivity
- Reduce clinician burden and streamline workflow
- Amplify supervisory impact and training effectiveness
- Articulate clinical ROI and usability of Frontera’s technology solutions, driving adoption and product-market fit.
Executive Leadership & Team Development
- Build and lead a regional clinical leadership structure accountable for quality, supervision, and team performance across New Mexico and Colorado.
- Serve as a key executive sponsor for talent development and workforce sustainability across ABA roles.
- Partner with People, Talent, and Clinical Training to hire, mentor, and grow a diverse, high-performing clinical team.
Operational & Cross-Functional Partnership
- Collaborate with the VP of Clinical Operations, regional directors, and executive leadership to ensure alignment across clinical strategy, operations, and market growth.
- Provide executive input into caseload management, market expansion, payer relations, and compliance strategy.
- Champion clinical culture and integrity during organizational change and innovation cycles.
Qualifications
- BCBA-D, BCBA, or licensed clinical psychologist with deep specialization in ABA.
- 10+ years of progressive clinical leadership, including 5+ years at the executive or VP level
- Proven track record of driving clinical performance, outcomes, and care model innovation at scale.
- Operational acumen with experience managing clinical functions across multiple states or service lines.
Expertise in care model design, clinical KPIs, and provider performance systems. - Strong executive communication, change management, and strategic planning skills.
Preferred
- Experience in tech-enabled or value-based care delivery models.
- Background in startup or high-growth healthcare environments.
- Familiarity with rural, Medicaid, or underserved markets
- Spanish fluency is a plus.
What You Bring
- Executive presence and the ability to lead high-stakes decisions with clarity and empathy.
- A systems thinker with a deep commitment to ethical, evidence-based care.
Agility in navigating ambiguity, scaling teams, and transforming care delivery models.
Passion for innovation, equity, and outcomes in behavioral health.
Why Join Frontera?
At Frontera Health, we are redefining the future of pediatric behavioral care. By merging AI-powered tools with compassionate, community-based services, we expand access and elevate quality for underserved families across the U.S. As Head of Clinical Quality & Outcomes, you will help architect the systems, culture, and clinical performance of a company with national ambitions and deep local impact
Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success.
We are committed to:
- Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law.
- Fostering a culture of inclusion and belonging where everyone feels valued and respected.
- Providing reasonable accommodations to employees with disabilities.
- Continuously learning and improving our DE&I practices.
We will achieve this commitment by:
- Recruiting and hiring a diverse workforce that reflects the communities we serve.
- Creating and maintaining an inclusive work environment that is free from discrimination and harassment.
- Actively listening to and addressing the needs and concerns of all employees.
We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.