About us:

Chief is on a mission to change the face of leadership. Launched in 2019, Chief provides senior executive women with a vetted community of peers, a trusted support system, and business critical insights to strengthen their leadership and magnify their influence. We have been named one of Fast Company's “Most Innovative Companies” — and you can read more about us in Inc. and Forbes.

Chief is a fast-growing, Series B stage start-up backed by CapitalG, General Catalyst, Inspired Capital, Primary Ventures and other top-tier investors who believe in our vision to drive more women to the top and keep them there. We have members across the United States and the United Kingdom, with flagship locations in NYC, LA, Chicago, San Francisco and London.

Diversity, equity, inclusion, and belonging are in our DNA, guiding everything we do and how we work. Knowing that our people are the most important driver of our success, we focus on building teams where the power of diverse voices, identities, perspectives, and experiences is celebrated.

We are tech-powered. Our members make meaningful connections, engage in compelling discussions, and view our unique content through our digital platform. Our Product and Technology teams are building the future of that platform, with data and insights at its heart.

About the Role:

The Core Operations Specialist supports the delivery and success of Core, which are hyper-curated 8-12 person peer groups facilitated by an experienced executive coach. Core groups meet monthly for two-hour peer coaching sessions. These candid conversations with executive peers allow our members to connect over shared experiences and problem-solve leadership challenges. Many Chief members consider their Core group a “personal board of advisors.”

Responsibilities:

• Collect, analyze, and action on member feedback regarding their Core experience
• Serve as the main point of contact for Core groups going through transitions and ensuring group health concerns are actioned on quickly and effectively
• Communicate with members over email, phone and Zoom to provide best in class support
• Monitor the health and group size of Core Groups and makes recommendations regarding proactive outreach
• Use member feedback to recommend process improvements
• Work cross-functionally with the Guide Operations and Member Experience teams to ensure proper execution of Core Operations for both Chief Members and Guides
• Can synthesize information and provide potential solutions clearly for leadership across different mediums (Slides, Sheets, Email, Slack, Verbal,, etc.)
• Moderate and respond to internal Chief support channels

What You’ve Done and Enjoy Doing:

• Experience in member or client facing role
• Excellent communication skills; ability to manage multiple stakeholders
• Strong analytical and problem solving skills
• Experience working in Excel
• Detail-oriented and hyper-organized, you have a system to keep track of anything and everything
• Methodical, determined, and dedicated to the project at hand
• A ‘no task is too small’ attitude
• High-energy, flexible, and excited to learn and roll up your sleeves in a startup environment; previous startup experience a plus
• Passion for the Company’s mission, positioning and brand — to empower women in business and spark change from the top

Compensation: $75,000 base

Why You'll Want to Work Here:

• Competitive salary and equity
• Flexible vacation policy and 4.5 day work weeks
• 20 weeks of paid gender neutral parental leave
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a startup focused on driving real change for women in business
• Opportunity to create and attend inspiring experiences and events with leaders of the industry
• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
• Wellness, Work from home and Learning Stipends available

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

Chief participates in the E-Verify Program in certain locations, as required by law.

https://assets.chief.com/careers/e-verify.pdf

https://assets.chief.com/careers/right-to-work-poster.pdf

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