Edia is the AI math platform for teachers & students that guarantees growth on state exams. Leading K-12 school districts across the U.S. (e.g. Fulton County, Loudoun County, Palm Beach) partner with Edia to accelerate growth from <2% to 5-12% per year.

This is a full-time hybrid role for a CSM leader at Edia. The CSM leader will be responsible for managing customer success, building strong relationships with clients, and ensuring client satisfaction. This role involves coordinating with cross-functional teams, training clients on platform usage, and providing strategic guidance to drive customer success. Some remote work is acceptable.

• Customer Success Management, Relationship Building, and Client Satisfaction skills
• Strong communication and interpersonal skills
• Experience in coordinating with cross-functional teams
• Training and Platform Usage Guidance skills
• Ability to provide strategic guidance for customer success
• Knowledge of the education sector and K-12 school systems
• Bachelor's degree in Education, Business, or related field